Rumadani Tours and Transfers Terms and Conditions

Terms and Conditions Applicable To All

Rates

  • Settlement of account prior to delivery
  • Rates are quoted in SA rands
  • Rates include a daily mileage of 350km
  • Rates is a per day rate and not a 24 hour rental period
  • Discount will be given for a late arrival and early departure
  • If payments are made from overseas, please include the transfer costs etc.

Use Of Vehicle

  • Vehicles are rented for use as per original request
  • Vehicles may not be used for motor sport or high risk activities
  • May not be used in areas where a risk of civil unrest or political disturbance are
  • Proper precaution must be take to ensure the safety and the security of the vehicle

Drivers License

  • The minimum age for drivers is 23
  • Drivers must be in possession of a valid unendorsed license
  • An international drivers license is required for non-South African citizens, or the license must be in English
  • If vehicle is used for the conveyance of paying passengers, then the driver must have a valid PDP (Professional Drivers Permit)
  • Tour operators must make sure that the driver guides used by them are in possession of a valid PDP (Company can be held responsible for any claims as a result of this)
  • If the vehicle can seat 12 and more passengers, then the driver must have a valid PDP

Delivery and Collection

  • Delivery and collection are free for hire periods longer than five days and within a 50km radius
  • R250-00 delivery and R250-00 collection fee if hired period is shorter than five days - Cape Town
  • R350-00 delivery and R350-00 collection fee if hired period is shorter than five days - Gauteng
  • One way fees are applicable for areas outside Cape Town and Pretoria

Fuel

  • Renter/client will receive vehicle with a full tank of fuel
  • Vehicle must be refuelled on return
  • Client is liable for the cost of refuelling
  • A penalty of R100-00 is payable should vehicle be returned not refuelled

Rental Requirements

  • Name, address, telephone number and e-mail address
  • Passport or ID number
  • Local contact detail
  • Credit card
  • Valid drivers license

Insurance

  • Insurance is included in the daily rate
  • The renter/client carries the risk of damage while the vehicle is in their possession
  • The renter/client is responsible for the insurance excess of R4500-00 or the full amount if damage is less than the excess determined by our preferred service provides
  • The renter/client is responsible for the insurance excess of R7500-00 in the event of any claim resulting from vehicle theft.
  • A claim handling fee of R450-00 will be charged to the renter/client
  • All damages will be repaired by Rumadani or our insurance approved service providers
  • If our insurers reject a claim, then the renter/client are responsible for any damages or claims

Super Cover Insurance

  • This cover exempts the renter/client from any excess
  • Only for rental periods longer than 14 days at extra cost

Windscreen / Glass

  • Excess of R1000-00 is payable for any windscreen or glass damage

Exclusions on Insurance

  • A result of driver negligence
  • Driving under the influence of alcohol or illegal substances
  • If traffic, road and driving regulations are not adhered to
  • Where accidents are not reported according to the underneath procedures
  • If the vehicle is taken beyond the SA borders without a cross border permit
  • If the vehicle is driven on a road surface not suitable for the vehicle type
  • Mechanical damage due to abuse or driver error
  • Tyres, rims and hubcaps
  • Water damage
  • Under-carriage damage
  • Lost, stolen or misplaced personal belongings

Procedures in the Event of an Accident

  • Obtain the names and addresses of everyone involved and possible witnesses
  • Report all incidents, big or small, to the police within 24 hours and supply Rumadani Transfers and Tours with an accident case number
  • Notify Rumadani Transfers and Tours within 3 hours of the occurance
  • Completing the necessary insurance claim forms
  • Co-operating with Rumadani Transfer and Tours and its insurers with any investigations

Passenger Liability Insurance

  • Passenger liability insurance of R50 million included (R5 million for sedans)
  • Passenger liability only valid if driver/guide is in possession of a valid PDP

Cross Border Rentals

  • Vehicles need a cross border permit to cross the border to neighbouring countries
  • A detailed itinerary is needed to apply for the cross border permit
  • Cross border permits are only valid for 14 days
  • Cost for the cross border permit is for the renter/client's account

Additional Equipment

  • Baby seats - R 150.00 per rental per seat (no booster seats available)
  • Second spare wheel - R 250.00 (Vito & Quantums only)
  • GPS - R 85.00 per day

Additional Charges

  • Valet charge - R 250.00 (If vehicles are excessive dirty)
  • Lost keys - cost of keys plus R 100.00 administration fee
  • Claim administration fee - R 450.00
  • Fines and penalties are for the renter/client's account
  • Fine administration fee - R 150.00
  • Toll fees for renter/client's account

Terms and Conditions Applicable To Operators

Please Note:

All conditions above apply as well as all conditions below.

Special Insurance Notes

  • It is the obligation of the tour operator to make sure that the driver or driver guide being used by them are in possession of a valid PDP
  • In failing to do so the tour operator can be held responsible for all claims as a result of this
  • The tour operator is responsible for the insurance excess of R 4500.00 or the full amount if damage is less than the excess determined by our preferred service providers
  • The tour operator is responsible for the insurance excess of R 7500.00 in the event of any claim resulting from vehicle theft
  • The tour operator is also responsible for the R 450.00 claim handling fee
  • If our insurers reject a claim, then the tour operator are responsible for any damages or claims

Traffic Fines

  • Fines and penalties will be billed to the tour operator
  • Fine administration fee of R 150.00 per fine will be charged

Remote Delivery and Collections

  • On receiving the vehicle, it is the driver / guide's responsibility to identify any damages to the vehicle and to inform Rumadani Transfers and Tours there of
  • In failing to report damages might result in claims against the tour operator
  • Damages that are occurred after reported damages, are for the account of the tour operator
  • All damages must be reported to Rumadani Transfers and Tours
  • The tour operator carries the risk of damage while the vehicle is in their possession

Cape Town

Danie Maree
021 981 9886
021 982 8261
083 457 2552
info@rumadani.co.za

Gauteng

Willie Myburgh
012 662 4437
086 558 1421
082 923 1421
infogp@rumadani.co.za

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